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Corporate Services

The Quest Team provides a broad base of proven products and services to organizations which require highly effective marketing, results-achieving sales organizations, and productive customer teams.
In-House Training

Quest Team in-house training programs are designed to make sure that your marketing, sales and customer support teams have that special edge of differentiation.
Strategic/Key Account Management

Our signature in-house training program is designed to make the most of your competitive advantage.
Corporate Accounts

Enroll multiple registrants from your company and keep track of each team member's course history.
Classroom Courses
On-demand
- On-demand Courses
Business Modeling

Financial modeling as a basis for management decision and action

Whether you are an entrepreneur or an "intra-preneur", if your role involves strategic planning, you will profit from being able to see the financial implications of your ideas.
How to Read and Understand Financial Statements

Understanding the concepts and language of financial reporting

Whether you are an executive, manager or professional, you may need to evaluate a customer, plan new projects or policies, or simply deal with the financial aspects of your role. To be effective you'll want to be able to use the language of accounting.
Pricing and Costing

The art and science of pricing and costing

To successfully manage a business, you must understand where your product costs actually come from. This course is designed to help you think about the alternatives you have in setting prices.
Making the Microchip

Making the Microchip - At the Limits III is an overview of the semiconductor processing industry. This video course provides a comprehensive view of the complex manufacturing steps using non-technical terminology and analogies.
Knowledge
- Quest Team Knowledge Center
Quest Team Articles

Dozens of in-depth articles covering essential topics, all available here free of charge.
The Expert's Panel

Gain a deep understanding of important aspects of corporate-level complex sales, product marketing, and other information about technology industries from our panel of seasoned experts.
Q and A Archive

An archive of challenging questions and their answers
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Strategic/Key Account Management

Our Signature In-house Training Program Designed to
Make the Most of Your Competitive Advantage

The Quest Edge

Business-to-Business purchasing decisions are based 50% on product performance, 30% on price (value!) and 20% on personal considerations. Suppliers to strategic/key accounts are almost always selected because they exhibit a small margin, in these areas, over competent challenging competitors. We are all about providing you the tools to gain that small margin. We call it The QUEST Edge, and it is unique in seven important ways.

The Strategic/Key Account Training Process

Some companies are just starting out with a strategic/key account planning process. Others have had one under way for some time, and some organizations are committed to developing a company wide program involving employees at various levels in the organization. Regardless of your level of need we can accommodate you. The usual levels of involvement are as follows:

Level One

Customized classroom training program
Deliverables—comprehensive manual, account planning templates, and software tools for each participant.

Level Two

All of Level One, plus...
Implementation coaching—Quest Team members guide the account managers in development of the first real account plan. This can be done in person or remotely through our web-based virtual classroom, telephone and emails.

Level Three

All of Level Two, plus...
Executive and key team member training program(s)—a shortened training process brings the executive staff and other key team members into the process. It provides an understanding of strategic/key account management and the account plan at a higher level while exploring responsibilities of sales, executive staff, and other key organizations. This addition is designed to gain corporate commitment to the strategic/key account management process which requires adjustments within the total organization to make it highly competitive.