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The Quest Edge

Business-to-Business purchasing decisions are based 50% on product performance, 30% on price (value!) and 20% on personal considerations. Suppliers to strategic/key accounts are almost always selected because they exhibit a small margin, in these areas, over competent challenging competitors. We are all about providing you the tools to gain that small margin. We call it The QUEST Edge, and it is unique in seven important ways.

The QUEST Edge

The Strategic/Key Account Training Process

Some companies are just starting out with a strategic/key account planning process. Others have had one under way for some time, and some organizations are committed to developing a company wide program involving employees at various levels in the organization. Regardless of your level of need we can accommodate you. The usual levels of involvement are as follows:

Level One

Level Two

Level Three

Strategic/Key Account Articles

Aggressive Supply Chain Management and the Complex Sale

Global Account Management: Strategic Selling Tool for the 21st Century

Global Account Management (The Integrator): The Manufacturer/Supplier Relationship for the Next Decade

Managing Customer Relationships - A Guide for Strategic Accounts

Effective Business Relationships -vital foundation for long term success Part 1

Effective Business Relationships -vital foundation for long term success Part 2

Effective Business Relationships -vital foundation for long term success Part 3

Developing Organisational Commitment to Global Strategic Account Management Programmes Part 1

Developing Organisational Commitment to Global Strategic Account Management Programmes Part 2

A Survival Guide For Selling to Committees Part 1

The Global Account Manager as Political-Entrepreneur - Part 1

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