Key Semiconductor Account Selling and Management
If you seek to gain and retain key industry accounts, this course is essential.
Presented exclusively for your team
This course is available for private delivery to your team of eight or more. Quest Team instructors will conduct the class at your facility.

If you prefer, the class can be livestreamed, and your team members can participate from their homes or your office.

Contact us to arrange a class for your team.
  • Tactical Account Analysis
    • Personality Makeup of Key Players – Decision Styles Model
    • Keys for identifying decision makers/influencers
    • Understanding Account Dynamics
    • Adapting to both the individual and the account
  • Laying Out The Playing Field
    • Gathering data
    • Analyzing decision makers/influencers
    • Searching out real committee power
  • Using Power ChartsTM
    • Determining the real flow of influence in the account
    • The effects of different types of power
    • Learn why the organization chart should be thrown away
    • Creating a "roadmap" for determining sales tactics
  • Dealing With Committees
    • Why initial identification of semiconductor account decision makers is almost always false
    • Surfacing multiple-level committees at multiple locations
    • Finding issues for gaining attention and leveraging decisions
    • Do's and don'ts in dealing with committees – inserting your influence
  • Maintaining a Plan
    • Properly using objectives/strategies/tactics
    • Seeking opportunities for partnering
    • Closing out the competition
    • Using personality to influence leverage
    • Sales team members as tactical resources
    • Analyzing the competition – pushing your positive differentiation
    • Developing background alternative tactics
    • Presenting "one voice" to the account
  • Account Relationships
    • Route to success in the semiconductor industry
    • Changing account relationship basis
    • Evolving and sustaining the relationship
    • When and how to dis-integrate the relationship
    • Working with partners and OEMs
  • Managing The Team
    • Leadership – checking yourself on the Kouzas/Posner study
    • Understanding various leadership activities as a team leader
    • Controlling account activities
    • Strengths, weaknesses, growth directions – personal feedback report
  • Presented exclusively for your team
    This course is available for private delivery to your team of eight or more. Quest Team instructors will conduct the class at your facility.

    If you prefer, the class can be livestreamed, and your team members can participate from their homes or your office.

    Contact us to arrange a class for your team.
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    "A+, a "10". The use of the case study made info sink in better than just the presentation alone. Good discussions by presenters after case study parts. Also made some good industry contacts."

    –Randy Curtis
    VP, Sales and Marketing
    Owens Design, Inc.
    Fremont, CA

    "Outstanding interactive-based format. Re-energized, re-charged my batteries. Excellent group of common professionals."

    –Mark Hannaford
    Sales Manager
    CyberOptics
    Beaverton, OR

    "The best seminar I have ever attended."

    –Michael Kiefer
    Key Market Manager, Semiconductor Industry
    Ondeo Industrial Solutions GmbH
    Stuttgart, Germany

    "My sincere thanks to Len Given and Charles Smith for providing the best selling course I have ever attended. This was a lot of information in a very short amount of time, so the real benefit is coming to me during my follow-up studies and slow implementation of the many tools I was introduced to.

    Our executive management team has already met and we are developing our first strategic account plan and are excited about the edge that we expect to gain in dealing with current customers and prospects.

    The internal (customer) profiles that were provided with the course have given us a head start for several of our key customers."

    Bob Schauer, Director, Sales & Service
    Lambda Technologies, Inc., Morrisville, NC


    Course Materials

    Course Materials include an extensive course manual, Strategic Sales Management software (SSM) , Semiconductor Industry Account Plan templates (Microsoft Word ).


    Hours

    Key Semiconductor Account Selling and Management workshops are held from 8:00 am to 5:00 pm the first and second days, and from 8:00 am to 12:00 noon the third day.


    Meals

    Registration includes continental breakfast all three days and lunch on the first two days.

    Casual business attire is appropriate.

    Quest Team Instructors

    Len Given

    Gianni Leonarduzzi

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